Hi, I’m Sofia. For the past 9 years, I’ve been the “go-to” person for cleaning up the chaos inside growing startups.
I help founders and teams gain clarity by setting up processes that actually work, optimizing day-to-day operations, and building scalable foundations for growth. Think: Notion wikis that actually get used, workflows that save you hours, and ops audits that spot what’s slowing you down.
I’ve worked with fast-moving startups (from 3 to 100+ employees), helping them transition from messy to methodical — without slowing the team down.
I believe operations should empower growth, not block it.
Work Experience
Operations Associate
VC-backed Startup
2010
-
2015
Supported COO with team processes, internal tools, hiring pipelines & performance reviews.
Head of Business Operations
SaaS Scale-up
2015
-
2020
Built the entire internal ops stack from scratch (recruitment processes, knowledge base, workflows, project tracking). Helped scale from 15 to 80 employees.
Operations Lead
Freelance
2020
-
Present
Worked with 15+ tech startups (SaaS, e-commerce, agencies). Designed internal processes, set up OKRs, built Notion & Airtable systems, trained ops teams.
Education
Bachelor in Business Administration
Bachelor
-
Université Paris-Dauphine
Master in Strategy & Organizational Management
Master
-
EM Lyon Business School
Base on 0 reviews